Last updated: August 2026
At Cookie Time, we believe trust is just as important as great cookies.
When you place an order with us or visit our website, you trust us with some of your personal information. We take that responsibility seriously and are committed to protecting your privacy.
This Privacy Policy explains what information we collect, why we collect it, and how we keep it safe.
When you shop with Cookie Time, we may collect information such as:
We only collect information that helps us process your order, improve your shopping experience, and run our bakery.
We use your information to:
🍪 Process and deliver your orders
🍪 Keep you updated about your order
🍪 Respond to your questions
🍪 Improve our website and customer experience
🍪 Comply with our legal and tax obligations
🍪 Send newsletters and special offers—but only if you've chosen to receive them
We never sell your personal information.
Ever.
Your payment is processed securely through trusted payment providers.
Cookie Time never stores your full payment card details.
Sometimes we need trusted partners to help us run Cookie Time.
These may include:
They only receive the information necessary to perform their services and are required to protect your data in accordance with applicable privacy laws.
We only keep your personal information for as long as necessary to:
When we no longer need your information, it is securely deleted or anonymised.
If you choose to join our newsletter or The Cookie Club, we'll occasionally send you updates about:
You can unsubscribe at any time by clicking the link in any email.
No hard feelings—we'll still bake cookies for you. 🍪
Our website uses cookies to keep everything running smoothly.
Some cookies are essential for features such as your shopping cart and checkout.
With your permission, we may also use cookies to:
You can change your cookie preferences at any time.
For more information, please see our Cookie Policy.
Under the General Data Protection Regulation (GDPR), you have the right to:
If you'd like to exercise any of these rights, simply get in touch with us.
We use appropriate technical and organisational measures to help protect your personal information against unauthorised access, loss, or misuse.
While no system can ever be 100% secure, we continually work to keep your information as safe as possible.
We may occasionally update this Privacy Policy to reflect changes in our business or legal requirements.
The latest version will always be available on this page.
If you have any questions about this Privacy Policy or how we handle your personal information, we'd be happy to help.
Please contact us through our website, and we'll get back to you as soon as we can.
Trust means everything to us.
When you shop with Cookie Time, you're not just ordering cookies—you're placing your trust in our family business.
We'll always treat your personal information with the same care, respect and attention that we give to every batch of cookies we bake.
We'll never sell your personal information, we'll only use it for the reasons explained in this policy, and we'll always do our best to keep it safe.
If you ever have a question about your privacy or how we use your information, just ask. We're always happy to help.
Freshly baked. Carefully packed. Your privacy protected. 🍪
